ORDERS
- 50% non refundable deposit payable before the order / supply of goods.
- The signed order confirms its correctness thereof. Please read thoroughly and supply correct delivery details, invoice instructions before signature. We are absolved from responsibility for telephonic errors regarding orders and arrangements.
- Only signed orders are accepted.
- Amendments and variations are only binding if in writing. Décor Installations CC are not liable for misunderstanding arising out of verbal changes to original orders and goods ordered in error or incorrectly thereof.
- Goods ordered for clients specifically are not subject to credit.
- One tax invoice is issued for each transaction.
- Instructions on addressee for tax invoice, other than yourself must be in writing at time of order.
- Payment by Cheque , cash or electronic bank transfer accepted.
- Goods remain the property of Décor Installations CC until paid for in full by the purchaser, regardless of the circumstances under which they where purchased.
- Contract price excluding deposit is payable on completion of work. In the case of credit accounts on invoice is strictly due 30 days from completion of work.
- Interest will be levied on outstanding accounts at the business rates.
- Cancellation subject to cancellation fee.
- Deposit in the case of cancellation is further non refundable.
- Goods must be ready for installation at time of bookkeeping date / time.
- 24 hour cancellation notice required.
- Cancellation fee for booking after 24 hours cancellation notice is R250.
- Décor Installations CC will not be held responsible for any damage accruing while drilling into any wall or ceiling, nor shall Décor Installations CC be held responsible for damages caused by hitting water pipes / electrical cabling. This includes any water damage to household / commercial goods, including flooring, carpets, furniture and electrical equipment of any kind.
- If not contrary to the order the fitment would be redone / adjusted at no further costs.
- Décor Installations CC are not liable for any item coming loose or falling from any fitting or installed item after completion.
- Décor Installations CC are not liable for any injury to property / persons caused by incorrect use of supplied or fitted items.
- The onus is on the Decorator / Designer /client to advise us of difficult access to the delivery site.
- Deliveries cannot be undertaken successfully unless large vehicles can park within a reasonable distance from the delivery address.
- We undertake to the best of our ability, to deliver the goods on a specified date. In the case of unprecedented delays, we are not liable for extra delivery charges incurred in expediting the delivery.
- Décor Installations CC will not be held responsible for any damage to the clients goods while in transit. This includes accidents, hijackings, rain, wind and overturning.
- All deliveries are subject to a delivery charge.
- All measurements supplied to Décor Installations CC are deemed final. All changes to measurements , must be dine in writing. Client also needs to make sure that Décor Installations CC has not already carried out set instructions before changing measurements. Décor Installations cc will not be held responsible for any changes to any fixtures, paint, ceilings, windows, doors etc, by the client, Decorator or builder/subcontractor once measurements have been filled.
- All curtain measurements given by Décor Installations cc are from the bottom of the curtain rod to the floor. The onus will lie upon the client to add headings, clearance and allow for the fabric to drop/ rise.
- Should the client require Décor Installations CC to take measurements on the clients behalf, the onus is on the client to check that such measurements are correct including finished drops, wall and window measurements and to allow clearance for blinds, shutters and rods/tracks. Décor Installations cc can not be held responsible for incorrect measurements supplied.
- It is essential that any quality problem or delivery damage be reported to us within 2 working days of the delivery of the goods. We cannot be held responsible for any claims, nor can we guarantee that any replacement or repair will be undertaken by our supplier or by us on behalf of our supplier should the goods not be inspected and any faults reported within the 2 working days of the delivery date.
- Should the goods need to be stored for any reason, Décor Installations cc and / or our suppliers cannot be held responsible for problems that may occur during the storage, including theft.
- These include the ‘sweating' under plastic of a natural product and the possible bubble wrap impressions appearing on supplied items and or any other problems which may occur such as leaking and flooding.
- It is the onus of the client to insure any stored goods at there cost.